Operational & ESG Performance Tables

Title

Operational

Table Cell Value Electric Utility
Table Cell Value Operational	Table Cell Value Units	Table Cell Value 2017	Table Cell Value 2018	Table Cell Value 2019	Table Cell Value 2020	Table Cell Value 2021	Table Cell Value 2022	Table Cell Value 2023
Table Cell Value Number of customers served (AUC)	Table Cell Value Number	Table Cell Value 987,000	Table Cell Value 991,103	Table Cell Value 1,054,614	Table Cell Value 1,062,041	Table Cell Value 1,069,684	Table Cell Value 1,076,538	Table Cell Value 1,082,647
Table Cell Value Electricity delivered in Alectra service territory	Table Cell Value GWh	Table Cell Value 24,397	Table Cell Value 25,437	Table Cell Value 26,490	Table Cell Value 26,211	Table Cell Value 26,400	Table Cell Value 26,969	Table Cell Value 26,731
Table Cell Value Energy Use
Table Cell Value Energy Use (Facilities)	Table Cell Value GJ	Table Cell Value 100,090	Table Cell Value 104,929	Table Cell Value 103,957	Table Cell Value 93,123	Table Cell Value 92,116	Table Cell Value 98,390	Table Cell Value 98,073
Table Cell Value Distribution
Table Cell Value Total Primary and Secondary Circuits (wire)	Table Cell Value km	Table Cell Value 26,421	Table Cell Value 39,705	Table Cell Value 41,937	Table Cell Value 42,072	Table Cell Value 42,072	Table Cell Value 50,795	Table Cell Value 51,073
Table Cell Value Total Primary Circuit (wire - O/H and U/G)	Table Cell Value km	Table Cell Value 19,852	Table Cell Value 19,897	Table Cell Value 21,112	Table Cell Value 21,170	Table Cell Value 21,581	Table Cell Value 21,684	Table Cell Value 21,963
Table Cell Value Number of distribution transformers	Table Cell Value Number	Table Cell Value 113,622	Table Cell Value 113,675	Table Cell Value 120,961	Table Cell Value 120,902	Table Cell Value 127,086	Table Cell Value 127,149	Table Cell Value 128,895
Table Cell Value Number of municipal transformer stations	Table Cell Value Number	Table Cell Value 159	Table Cell Value 155	Table Cell Value 169	Table Cell Value 150	Table Cell Value 149	Table Cell Value 149	Table Cell Value 149
Table Cell Value Number of transformers stations	Table Cell Value Number	Table Cell Value 12	Table Cell Value 13	Table Cell Value 13	Table Cell Value 14	Table Cell Value 14	Table Cell Value 14	Table Cell Value 14
Table Cell Value Number of utility poles and pole structures	Table Cell Value Number	Table Cell Value 167,973	Table Cell Value 123,737	Table Cell Value 134,407	Table Cell Value 134,071	Table Cell Value 135,523	Table Cell Value 136,452	Table Cell Value 137,562
Table Cell Value Power Generation (FIT)
Table Cell Value Total Solar Generation	Table Cell Value MWh	Table Cell Value 26,224	Table Cell Value 25,702	Table Cell Value 25,543	Table Cell Value 26,923	Table Cell Value 25,926	Table Cell Value 25,525	Table Cell Value 24,148

Title

Environmental

Table Cell Value Grid Resiliency
Table Cell Value Environmental	Table Cell Value Units	Table Cell Value 2017	Table Cell Value 2018	Table Cell Value 2019	Table Cell Value 2020	Table Cell Value 2021	Table Cell Value 2022	Table Cell Value 2023
Table Cell Value Net Capital Investment in Distribution System (excluding general plant)	Table Cell Value $ million	Table Cell Value 243	Table Cell Value 221	Table Cell Value 232	Table Cell Value 225	Table Cell Value 232	Table Cell Value 206	Table Cell Value 250
Table Cell Value Reliability
Table Cell Value System Average Interruption Duration Index (SAIDI) (MEDs and LOS Removed)	Table Cell Value hours / customer	Table Cell Value 0.8	Table Cell Value 1.04	Table Cell Value 1.07	Table Cell Value 0.95	Table Cell Value 0.98	Table Cell Value 0.88	Table Cell Value 0.83
Table Cell Value System Average Interruption Frequency Index (SAIFI)(MEDs and LOS Removed)	Table Cell Value # of interruptions / customers	Table Cell Value 1.11	Table Cell Value 1.33	Table Cell Value 1.26	Table Cell Value 1.18	Table Cell Value 1.15	Table Cell Value 1.07	Table Cell Value 1.06
Table Cell Value Water Consumption
Table Cell Value Water Consumption	Table Cell Value m³	Table Cell Value 32,712	Table Cell Value 30,063	Table Cell Value 28,518	Table Cell Value 27,696	Table Cell Value 25,418	Table Cell Value 25,940	Table Cell Value 25,472
Table Cell Value Spills
Table Cell Value Significant Spills (over 500 litres)	Table Cell Value Number	Table Cell Value 2	Table Cell Value 6	Table Cell Value 8	Table Cell Value 1	Table Cell Value 8	Table Cell Value 7	Table Cell Value 1
Table Cell Value GHG Emissions (AUC - Controllable)
Table Cell Value Scope 1 Emissions	Table Cell Value tonnes CO₂e	Table Cell Value 8,505	Table Cell Value 8,230	Table Cell Value 7,011	Table Cell Value 6,469	Table Cell Value 6,918	Table Cell Value 6,565	Table Cell Value 9,717
Table Cell Value Scope 2 Emissions	Table Cell Value tonnes CO₂e	Table Cell Value 369	Table Cell Value 819	Table Cell Value 873	Table Cell Value 722	Table Cell Value 773	Table Cell Value 799	Table Cell Value 809
Table Cell Value Total GHG Emissions (AUC)	Table Cell Value tonnes CO₂e	Table Cell Value 8,873	Table Cell Value 9,049	Table Cell Value 7,884	Table Cell Value 7,191	Table Cell Value 7,691	Table Cell Value 7,364	Table Cell Value 10,526
Table Cell Value GHG Emissions by Source (AUC only)
Table Cell Value Facilities	Table Cell Value tonnes CO₂e	Table Cell Value 2,275	Table Cell Value 2,720	Table Cell Value 2,599	Table Cell Value 2,111	Table Cell Value 2,272	Table Cell Value 2,506	Table Cell Value 2,481
Table Cell Value Fleet	Table Cell Value tonnes CO₂e	Table Cell Value 5,658	Table Cell Value 5,499	Table Cell Value 5,194	Table Cell Value 4,333	Table Cell Value 4,855	Table Cell Value 4,693	Table Cell Value 4,574
Table Cell Value SF6	Table Cell Value tonnes CO₂e	Table Cell Value 940	Table Cell Value 830	Table Cell Value 92	Table Cell Value 747	Table Cell Value 564	Table Cell Value 165	Table Cell Value 3,471
Table Cell Value Total GHG Emissions (AUC)	Table Cell Value tonnes CO₂e	Table Cell Value 8,873	Table Cell Value 9,049	Table Cell Value 7,884	Table Cell Value 7,191	Table Cell Value 7,691	Table Cell Value 7,364	Table Cell Value 10,526
Table Cell Value GHG Emissions (AUC - Uncontrollable)
Table Cell Value Line Losses	Table Cell Value kWh	Table Cell Value 842,827,478	Table Cell Value 828,317,155	Table Cell Value 880,333,111	Table Cell Value 876,979,391	Table Cell Value 873,452,131	Table Cell Value 862,771,950	Table Cell Value 837,784,141
Table Cell Value Line Losses	Table Cell Value tonnes CO₂e	Table Cell Value 14,646	Table Cell Value 22,746	Table Cell Value 23,294	Table Cell Value 22,304	Table Cell Value 24,859	Table Cell Value 24,555	Table Cell Value 23,844
Table Cell Value Air Quality
Table Cell Value VOC Emissions	Table Cell Value tonnes CO₂e	Table Cell Value 0.087	Table Cell Value 0.087	Table Cell Value 0.079	Table Cell Value 0.063	Table Cell Value 0.068	Table Cell Value 0.079	Table Cell Value 0.078
Table Cell Value NO₂ Emissions	Table Cell Value tonnes CO₂e	Table Cell Value 1.586	Table Cell Value 1.577	Table Cell Value 1.432	Table Cell Value 1.152	Table Cell Value 1.243	Table Cell Value 1.429	Table Cell Value 1.416
Table Cell Value SO₂ Emissions	Table Cell Value tonnes CO₂e	Table Cell Value 0.010	Table Cell Value 0.009	Table Cell Value 0.009	Table Cell Value 0.007	Table Cell Value 0.007	Table Cell Value 0.009	Table Cell Value 0.008
Table Cell Value Particulate Matter (PM10_Total)	Table Cell Value tonnes CO₂e	Table Cell Value 0.121	Table Cell Value 0.120	Table Cell Value 0.109	Table Cell Value 0.088	Table Cell Value 0.095	Table Cell Value 0.109	Table Cell Value 0.108

Title

Social

Table Cell Value Employee and Contractor Safety
Table Cell Value Social	Table Cell Value Units	Table Cell Value 2017	Table Cell Value 2018	Table Cell Value 2019	Table Cell Value 2020	Table Cell Value 2021	Table Cell Value 2022	Table Cell Value 2023
Table Cell Value Lost Time Injury Frequency Rate (LTIFR)	Table Cell Value LTI per 200,000 hours worked	Table Cell Value 0.24	Table Cell Value 0.21	Table Cell Value 0.36	Table Cell Value 0.17	Table Cell Value 0.55	Table Cell Value 0.25	Table Cell Value 0.08
Table Cell Value Hazard related Proactive Reporting	Table Cell Value Number	Table Cell Value 92	Table Cell Value 64	Table Cell Value 71	Table Cell Value 44	Table Cell Value 52	Table Cell Value 51	Table Cell Value 113
Table Cell Value Employees
Table Cell Value Total Number of Employees	Table Cell Value Number	Table Cell Value 1,500	Table Cell Value 1,510	Table Cell Value 1,446	Table Cell Value 1,440	Table Cell Value 1,534	Table Cell Value 1,526	Table Cell Value 1,518
Table Cell Value Employee Turnover Rate	Table Cell Value %	Table Cell Value N/A	Table Cell Value 7.70%	Table Cell Value 8.50%	Table Cell Value 5.70%	Table Cell Value 8.90%	Table Cell Value 9.70%	Table Cell Value 7.66%
Table Cell Value Training and Development
Table Cell Value Average Hours of Training per Year per Participant	Table Cell Value Hours	Table Cell Value N/A	Table Cell Value 4.15	Table Cell Value 16.5	Table Cell Value 10.1	Table Cell Value 12.7	Table Cell Value 25.44	Table Cell Value 20.34
Table Cell Value Women at Various Levels
Table Cell Value Executive Management (C-Suite, EVP and S/VP)	Table Cell Value % Women	Table Cell Value 0%	Table Cell Value 19%	Table Cell Value 19%	Table Cell Value 19%	Table Cell Value 14%	Table Cell Value 25%	Table Cell Value 32%
Table Cell Value First-Level Management (Below Executives)	Table Cell Value % Women	Table Cell Value N/A	Table Cell Value 34%	Table Cell Value 31%	Table Cell Value 31%	Table Cell Value 35%	Table Cell Value 37%	Table Cell Value 33%
Table Cell Value Student (Co-op and Intern)	Table Cell Value % Women	Table Cell Value N/A	Table Cell Value N/A	Table Cell Value N/A	Table Cell Value N/A	Table Cell Value N/A	Table Cell Value 37%	Table Cell Value 33%
Table Cell Value Total Workforce (Permanent & Temporary)	Table Cell Value % Women	Table Cell Value 33%	Table Cell Value 31%	Table Cell Value 32%	Table Cell Value 32%	Table Cell Value 32%	Table Cell Value 33%	Table Cell Value 33%
Table Cell Value Unions
Table Cell Value Employees Covered by a Collective Bargaining Agreement	Table Cell Value %	Table Cell Value 62%	Table Cell Value 60%	Table Cell Value 63%	Table Cell Value 61%	Table Cell Value 62%	Table Cell Value 61%	Table Cell Value 60%
Table Cell Value Community Investment - Annual Budgets
Table Cell Value Community Investment	Table Cell Value $ million	Table Cell Value 0.90	Table Cell Value 0.84	Table Cell Value 1.12	Table Cell Value 0.90	Table Cell Value 1.14	Table Cell Value 1.49	Table Cell Value 1.39

Title

Governance

Table Cell Value Customer Satisfaction
Table Cell Value Governance	Table Cell Value Units	Table Cell Value 2017	Table Cell Value 2018	Table Cell Value 2019	Table Cell Value 2020	Table Cell Value 2021	Table Cell Value 2022	Table Cell Value 2023
Table Cell Value Board ED&I	Table Cell Value % Women	Table Cell Value 31%	Table Cell Value 36%	Table Cell Value 29%	Table Cell Value 29%	Table Cell Value 29%	Table Cell Value 36%	Table Cell Value 36%
Table Cell Value Board Independence	Table Cell Value % Out of 100%	Table Cell Value 62%	Table Cell Value 57%	Table Cell Value 57%	Table Cell Value 57%	Table Cell Value 57%	Table Cell Value 57%	Table Cell Value 57%
Table Cell Value Customer Satisfaction	Table Cell Value % Out of 100%	Table Cell Value 88%	Table Cell Value 91%	Table Cell Value 93%	Table Cell Value 93%	Table Cell Value 92%	Table Cell Value 94%	Table Cell Value 94%

Title

Notes:

¹ Air quality data limited to air emissions from facilities.
tCO₂e - Metric tonnes (t) of carbon dioxide (CO₂) equivalent (e)
m³ - Cubic metre
kWh - Kilowatt hour
GJ - Gigajoule
% - Percent
VOC - Volatile organic compounds
NO₂ - Nitrogen dioxide
SO₂ - Sulfur dioxide
PM_Total - Total particulate matter

At Alectra, sustainability means more than environmental responsibility. It's about creating meaningful and measurable social, environmental and economic benefits, now and for the future.

Our long-term success depends on fulfilling our commitment to sustainability by remaining focused on the health, safety, and wellness of our workforce. It means building strong relationships with our stakeholders - our employees, customers, shareholders and our communities, enhancing innovation, and being responsible custodians of the social and physical environment around us.

AlectraCARES is our framework that governs all of our actions as we move toward becoming a more sustainable company.

Annual ESG Report

We’re pleased to share with you Alectra’s 2023 Annual ESG Report, Discover the Possibilities. Our Environmental, Social & Governance report outlines Alectra’s commitment to environmental accountability, social responsibility, and effective governance. It also highlights our efforts to reduce GHG emissions, modernize the grid, and improve the customer experience by providing sustainable and powerful energy solutions. To learn about Alectra’s key achievements in 2023:

Download the 2023 Annual ESG Report