News Releases
Toronto, ON – March is National Fraud Prevention Month and five of Ontario’s largest utilities have joined forces to raise awareness about ongoing sophisticated scams targeting utility customers.
Some common tactics fraudsters use to target Ontarians include impersonation of the local utility or its employees; sending threatening phone calls, texts and emails; or showing up in- person at a…
New electricity price plan could reduce electricity bills, benefit shift workers and support electric vehicle adoption
Mississauga, ON – Ontario’s Energy Minister Todd Smith has asked the Ontario Energy Board (OEB) to provide him with options to implement a new ultra-low overnight Time-of-Use electricity price plan as the province continues to provide Ontario families with more ways to save…
Mississauga, ON – Marking its five-year anniversary today, Alectra Inc. is celebrating the promises it made in 2017 to keep electricity rates as low as possible, invest in grid infrastructure, improve customer service, and deliver consistent dividends to its municipal shareholders. These promises are reinforced by its concerted efforts to provide safe and reliable service during the COVID-19…
Mississauga, ON – Alectra Utilities is reminding customers of temporarily discounted electricity rates, the newly launched Ontario Business Costs Rebate Program, and expanded eligibility for the Low-income Energy Assistance Program (LEAP).
Off-peak electricity rates:
Effective today and through February 7, 2022, the provincial government announced that electricity prices will be set at the off-…
Brian Bentz, President and CEO of Alectra Inc. is pleased to announce the appointment of Christine E. Long to the position of Vice-President, Regulatory Affairs, Alectra Utilities, reporting to John Basilio, Executive Vice-President and Chief Financial Officer, effective January 10, 2022. In her new role, Ms. Long will join the Senior Leadership Team and provide strategic, senior level oversight…
Mississauga, ON – Alectra has been awarded the Silver Leaf Award of Excellence in Advertising Campaigns from the International Association of Business Communicators (IABC) Canada.
Alectra was recognized for outstanding communications planning and results of its ‘Go paperless to support your local food bank’ 2020 Paperless Ebilling Campaign that encouraged customers to switch from paper to…
Mississauga, ON - Alectra Utilities deployed dozens of powerline maintainers and forestry workers to restore service to thousands of homes and businesses who experienced power disruptions due to high winds.
Weather-related power outages were reported across Alectra’s service territory as a result of extreme winds causing damage and tree limbs coming into contact with equipment.
Alectra crews…
Hamilton, ON – Today, Hydro One was joined by Alectra Utilities at Gage Transmission Station (TS) to announce upgrades to improve power reliability for residential, commercial and industrial customers, including steel manufacturers. Hydro One is upgrading aging infrastructure from the 1950s at Gage and Kenilworth Transmission Stations, including transformers and smart equipment to monitor,…
Mississauga, ON – MediaCorp Canada Inc., announced today that Alectra, the largest municipally-owned electricity utility in Canada based on customer count, has been named a Top Employer for 2022 in the Greater Toronto Area.
Each year, MediaCorp selects top employers who demonstrate exceptional workplaces and progressive human resource policies. Thousands of Canadian employers are evaluated based…
Mississauga, ON – The busy holiday season is prime time for scammers looking to take advantage of unsuspecting victims — especially leading into weekends. In response to increased fraudulent activity across Ontario, Alectra Utilities, Elexicon Energy,…