GridExchange enables exchange of energy between a utility and its customers
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How does GridExchange work?
The utility anticipating high electricity demand sends a notification to participating customers via the GridExchange app, requesting their participation in the energy services. The energy service requests can include ‘Manage EV Charging’ to slow down charging rate, ‘Balance the Grid’ by using back up battery storage, and ‘Reduce GHG Emissions’ by providing solar energy to the grid.
Participants can choose whether they want to opt-in to these events, and in exchange and upon completion of the services, they receive financial compensation directly into their bank account along with ‘GxRewards’. GxRewards are loyalty points earned each time customers participate in the energy service requests. These can be redeemed for products and services at the local businesses participating in the GridExchange ecosystem.
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The Benefits of GridExchange
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GridExchange Live Pilot - Impact and Learnings
Initial work on GridExchange project started in July 2019, the live pilot of the software was completed between August 2021 and January 2022. 21 residential customers from Vaughan, Markham, Richmond Hill, Barrie, and Hamilton participated in the live pilot. Four local business were signed up to help participating customers redeem their GxRewards for goods and services. They are:
- Chuck’s Bar and Grill (Maple, ON).
- Grand Tour Autospa (Markham, ON).
- TruBliss Wellness & Spa (Woodbridge, ON).
- Pizzaville (Woodbridge, Thornhill, Barrie, Hamilton, and Vaughan, ON).
The pilot successfully proved the value of customer energy resources for the electricity system. The customers saw first-hand the monetary benefits of transitioning from a customer to a prosumer of energy. Local businesses got energized when customers redeemed their 'Gx Rewards'. The entire community benefitted by getting close to 1600 kWh of energy from a previously untapped resource!
The live pilot led the team to conclude that customers are ready to make the journey to becoming Prosumers of energy. Such a transition is not only driven by passion for the environment and sustainability but also makes economic sense.
Alectra has goals to continue to enhance the platform for internal and external use.
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Project Spotlight
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In Collaboration With
For any queries regarding GridExchange Platform, email GridExchange Support at gridexchangesupport@alectrautilities.com